The StreetKolor Guarantee is a 100% satisfaction and quality guarantee for customers, which you receive with every purchase from us.

What does the StreetKolor Guarantee consist of?

• We guarantee 100% branded products from leading global brands
• We guarantee 100% professional warranty and post-warranty service for the products and brands we sell
• We guarantee 100% individual consulting on purchases, usage procedures for products purchased from us, cleaning, and service
• We guarantee 100% availability of spare parts for at least 5 years from the product's purchase
• We guarantee 100% availability of replacement equipment during a warranty claim, if applicable
• We guarantee a 100% money-back guarantee

Individual points of the guarantee:

Product originality and origin:

The products purchased from us are original products of global brands. We strive to state the manufacturer for each product. The customer always knows who the manufacturer is (or for whom the product was made under license). The customer can also inquire about the country of origin of the product, and this information will always be provided promptly.

Individual consulting:

If you are unable to decide before purchasing products, need advice, information about products, their parameters, properties, or their use, you can contact us directly in the online chat here on the website, by email, or by phone. We know our products perfectly, we have tested them, and we always listen to customer feedback.

Warranty and post-warranty service:

Products purchased from us have a standard 2-year warranty. You can voluntarily extend this 2-year period to 3, 4, or up to 5 years. The procedure for extending the warranty can be found in the section WARRANTY EXTENSION. Only original spare parts of the highest quality of the respective brand are used for warranty and post-warranty service. During the warranty period, we can lend you a replacement product for free upon request. In the case of a borrowed replacement product, the customer only pays for the shipping of the borrowed product.

Money-back guarantee

Our goal is not to sell a product at any cost, but to have a satisfied customer.